This Privacy Policy explains how jj88 collects, uses, stores, and protects the personal information of registered members and visitors to the Platform. Your privacy is treated as a matter of genuine importance, not a regulatory checkbox.
Six core principles that define how jj88 handles your personal information across every touchpoint on the Platform.
Every connection between your device and jj88 is encrypted using industry-standard 256-bit SSL technology. Your login credentials, payment details, and personal information are protected in transit at all times — no exceptions, regardless of the network you are using to access the Platform.
jj88 does not sell, rent, or trade your personal data to third-party marketers, data brokers, or any entity that would use your information for purposes unrelated to your jj88 account. Your data belongs to you. jj88 processes it only to operate the Platform, process transactions, and comply with applicable legal obligations.
jj88 collects only the personal data that is genuinely necessary to operate the Platform and provide services to registered members. Data minimisation is a guiding principle — if a piece of information is not required to deliver the service, verify your identity, or meet a legal obligation, jj88 does not collect it.
jj88 does not retain your personal data indefinitely. Retention periods are defined in accordance with applicable legal requirements and operational necessity. Once the applicable retention period expires, your data is securely deleted or anonymised. Members who close their accounts may request confirmation of data deletion subject to mandatory legal retention obligations.
jj88 is transparent about what data it collects, why it collects it, and with whom it shares it. This Privacy Policy sets out that information in plain terms. If jj88 intends to use your data for a new purpose not covered by this Policy, you will be notified and, where required, your consent will be obtained before any new processing begins.
You have the right to access, correct, and request deletion of your personal data held by jj88. You may also object to certain types of processing or request that your data be provided to you in a portable format. jj88 takes these rights seriously and maintains a dedicated process for handling data subject requests in a timely manner.
Important Notice: Please read this Privacy Policy carefully. By registering a jj88 account, making a deposit, or otherwise using any feature of the jj88 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform.
jj88 ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at https://jj88.lol (the "Platform"). This Privacy Policy describes how jj88 collects, uses, stores, discloses, and protects the personal information of individuals who register as members, visit the Platform, or interact with jj88 through any associated channel including live chat, email, and promotional communications.
jj88 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. This Policy applies to all personal data collected by jj88 in connection with the operation of the Platform and the delivery of its services to members based in Pakistan and other jurisdictions where access to the Platform is lawful.
This Privacy Policy should be read alongside the jj88 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall legal framework governing your relationship with jj88.
jj88 collects personal data through several channels, including the registration process, ongoing account activity, customer support interactions, and automated technical means. The categories of personal data collected are set out below.
When you create a jj88 account, we collect the information you provide during the registration process, which may include:
As part of our Know Your Customer (KYC) obligations, jj88 may request and collect copies of identity documents including your CNIC, passport, driver's licence, utility bills, or bank statements for the purposes of identity verification, age verification, and anti-money laundering compliance.
jj88 maintains records of all financial transactions conducted through your account, including deposits, withdrawals, wagers placed, game outcomes, and bonus activity. This data is retained for regulatory compliance, dispute resolution, and fraud prevention purposes.
When you access the Platform, jj88 automatically collects certain technical data, which may include:
jj88 retains records of communications between you and the jj88 support team, including live chat transcripts, emails, and any correspondence submitted through contact forms. This data is used to resolve disputes, improve service quality, and maintain a record of commitments made to members.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC, passport | KYC, age verification |
| Contact Data | Email, mobile, address | Account communication |
| Financial Data | JazzCash / EasyPaisa / bank details | Deposits, withdrawals, AML |
| Usage Data | IP, device, session logs | Security, fraud prevention |
| Communications Data | Support chat, email records | Dispute resolution, quality |
| Gaming Data | Bet history, game activity | Service delivery, RG monitoring |
jj88 uses the personal data it collects for specific, documented purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The primary purposes for which jj88 processes your personal data are as follows:
jj88 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:
Cookies are small text files placed on your device when you visit a website. jj88 uses cookies and similar tracking technologies to operate the Platform efficiently, remember your preferences, analyse usage patterns, and deliver relevant content to registered members.
Most web browsers allow you to manage cookies through browser settings. You may choose to block or delete cookies; however, please note that disabling strictly necessary cookies will affect your ability to use core Platform features including account login. jj88 does not respond to browser-level "Do Not Track" signals at this time.
jj88 does not sell, rent, or trade your personal data. However, jj88 may share your personal data with third parties in the following circumstances:
Third-Party Processors: All third parties with whom jj88 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with jj88's documented instructions. jj88 does not permit third-party processors to use your data for their own commercial purposes.
jj88 operates internationally and your personal data may be transferred to, and processed in, countries outside Pakistan. Where such transfers occur, jj88 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided under applicable data protection principles. These safeguards may include contractual clauses, binding corporate rules, or transfers to jurisdictions recognised as providing adequate data protection standards.
By using the jj88 Platform, you acknowledge and consent to the transfer of your personal data across international borders as described in this section, subject always to the protections described herein.
jj88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any applicable legal, regulatory, accounting, or reporting obligations. Specific retention periods vary by data category:
Upon expiry of the applicable retention period, jj88 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with you as an identifiable individual.
Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data jj88 holds about you:
You may request a copy of the personal data jj88 holds about you, together with information about how it is being used and with whom it has been shared.
You may request correction of any inaccurate or incomplete personal data held by jj88 without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to mandatory legal retention obligations.
You may object to the processing of your personal data where jj88 relies on legitimate interests as its legal basis, and where your fundamental rights override those interests.
Where processing is based on your consent or contractual necessity, you may request that your personal data be provided to you in a structured, machine-readable format.
You may request that jj88 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
To exercise any of the above rights, please contact the jj88 data protection team via the support email address provided in Section 14 of this Policy. jj88 will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reasons for it.
jj88 may require you to verify your identity before processing a data subject request to ensure that personal data is not disclosed to, or deleted at the request of, an unauthorised third party.
jj88 operates a strict 21+ policy. The Platform is not directed at, and jj88 does not knowingly collect personal data from, individuals under the age of 21. If jj88 becomes aware that personal data has been collected from a person under 21 without verifiable parental consent, that data will be deleted immediately and the associated account will be closed.
If you believe that a person under the age of 21 has registered a jj88 account, please contact jj88 support immediately at the contact details provided in Section 14 so that appropriate action can be taken without delay.
Age Verification: jj88 actively verifies the age of all registered members as part of its KYC programme. Documentary proof of age may be requested at any point during membership. Accounts for which age verification cannot be satisfactorily completed will be suspended pending resolution.
jj88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While jj88 takes every reasonable precaution to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be entirely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jj88 will notify affected members without undue delay in accordance with applicable legal requirements.
The jj88 Platform may contain references or navigation links to third-party services, such as payment processors, game providers, or responsible gaming resources. jj88 is not responsible for the privacy practices or content of any third-party website or service. Once you navigate away from the jj88 Platform to a third-party site, this Privacy Policy no longer applies and you should review the privacy policy of the relevant third party before providing any personal information.
jj88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or the way in which jj88 operates the Platform. Where changes are material, jj88 will notify registered members via email or a prominent notice on the Platform prior to the amended Policy taking effect.
The effective date shown at the top of this Policy indicates when the most recent version came into force. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. jj88 encourages you to review this Policy periodically to stay informed about how your personal data is being handled.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which jj88 processes your personal data, please contact our support team via live chat on the Platform or by writing to the following address (plain text — not a clickable link):
Data Enquiries: [email protected]
Our support team is available around the clock, every day of the year. We aim to acknowledge all data-related enquiries within 48 hours and to provide a substantive response within 30 days. For responsible gaming concerns including self-exclusion requests, please visit the Responsible Gaming page, where dedicated tools and resources are available to all registered members.
You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that jj88's processing of your personal data violates applicable data protection law. jj88 encourages you to contact us directly in the first instance so that we have the opportunity to address your concern before any formal regulatory complaint is filed.
jj88 protects your privacy at every step. Play cricket betting, live casino, and top slots with full confidence that your personal data is handled with the care it deserves.
21+ only. Please gamble responsibly. Full Terms & Conditions apply.